One address reaches us, and a person reads it.
info@theonepick.com
Corrections come first
If we published a number you can’t reproduce, that’s the most useful email we can get. Tell us what you measured, on what hardware, under what conditions, and we’ll re-test it.
When we get something wrong, we fix the article and add a correction note at the bottom with the date. We don’t quietly edit and move on.
What else we answer
- Questions about how we tested something. Our method is in every article, but if it isn’t clear enough, that’s our problem to fix — ask.
- A product you want us to look at. We can’t promise coverage, and we don’t accept payment for it. See About for how that works.
- Press and permissions. Quoting us is fine with a link. Republishing our tables wholesale is not.
What we can’t help with
We’re not Apple, and we can’t access your account, your order, or your repair. For anything that needs your account touched, Apple Support is the right door.
Response time
This is a small operation — one person who also does the testing. Expect a few days. Corrections get answered first.